Here’s a link to a new web-based fax service called HelloFax, which was recently featured on the Chrome Web Store:


Their free account allows you to send up to 5 fax pages free per month then charges 99 cents/fax thereafter. If you need to receive faxes, you’ll need to sign up for their basic plan which costs $4.99/month and includes up to 50 fax pages per month. As an added bonus, all HelloFax plans support digital signatures saving you the hassle of printing and scanning signed documents. You can also request a signature from someone else via email providing a low-cost alternative to document signing services such as RightSignature and DocuSign. At H2, we already use a more basic virtual fax service from Nextiva which is slightly cheaper when billed annually — $4.95/month for Nextiva vs. $4.99/month for HelloFax — but lacks the digital signing capability. Nextiva’s virtual fax service is also not as easy to use but it gets the job done.

For a small business looking for an easy-to-use web-based fax service, this one’s hard to beat. We’ll likely make the switch once HelloFax allows us to port our existing fax number.

Chrome users should definitely check out the HelloFax Chrome app:


07/19/2012 Update: According to HelloFax support, the cost to offer number porting is prohibitively expensive so they don’t plan to offer this option any time soon. For some people that might be a deal breaker as managing multiple fax numbers or reprinting business cards is too much of a headache. On the other hand, you could look at this as a rather low-cost way to get a personal fax number.