The following is taken from an Autonomy support article entitled “Recommended boot order for the NearPoint server and SQL server.”
Boot order is important. If the servers are re-booted out of order, NearPoint may experience a connection loss to the SQL databases or a Peer may be inadvertently promoted to Master.
Boot order for non-Grid environment (i.e. one NearPoint server)
- Power Down the NearPoint server
- Power Down the SQL server
- Start the SQL server
- (Once SQL is completely up) Start the NearPoint server
Boot order for Grid environment (i.e. more than one NearPoint server)
- Power Down the NearPoint Master server
- Power Down the NearPoint Peer servers
- Power Down the SQL server
- Start the SQL server
- (Once SQL is completely up) Start the NearPoint Peer servers
- Start the NearPoint Master server
It is somewhat counter-intuitive that the peer nodes in a grid environment should be powered on before the master node.